HERE ARE SOME FREQUENTLY ASKED QUESTIONS
WHAT IF I DON'T LIKE MY ITEM?
I want you to be happy with the item's you've purchased, with the reassurance that you don't get stuck with it if you don't. Usual Statutory Rules apply. Returns are to be notified by email within 14 days from the date of delivery following the terms and conditions below:
Returnable items, must be unworn, unchanged or modified and returned in it's original packaging in a saleable condition.
Forward your Order Confirmation Email to nisha.davdra@gmail.com within 14 days of the date of delivery to advise that the item is being returned. An email with instructions and returns address will follow. The return must be made within 5 working days from the returns instructions email using an appropriately insured signed for service. Returns are made at your own expense and I shall deduct any customs charges that may apply on return.
Refunds
A refund will be made to you via Paypal to the account you paid with. You will receive a full refund including the original postage paid on order. This applies only to returns notified within 14 days of delivery to the you.
Exceptions to returns
Bespoke and Special Orders are non returnable. This will include any Custom Swarovski Orders or Custom Jewellery Orders.
WHAT IF MY GOODS ARE FAULTY?
Your order is inspected and packed with care to ensure your goods arrive properly cushioned and ready to delight. If during transit, an item is damaged, forward your order email to Nisha.Davdra@gmail.com within 14 days of the date of delivery with details of all damage. You must attach photographs of the damage. You should also detail the additional delivery cost you incurred, with a copy of your receipt which I will then refund to you. Only up to the value of the original postage fee can be paid back on this additional charge.
An email with instructions and returns address will follow. The return must be made within 5 working days from the returns instructions email using an appropriately insured signed for service.
Please note that some loose stones, crystals, pearls etc on necklace sets are not considered faulty or damaged. These can be simply popped back into the necklace using regular strong glue by the customer.
Full bridal trials include a full consultation to determine your exact requirements. I take the time to listen to your needs. I can provide a simple natural and radiant look, to a glowing traditional indian bridal to a arabic princess look to a smokey glamourous look. My signature look for indian bridals include a flawless finish, with soft berry lips and a golden red bejewelled look defined with an elongating sweep of the eyes.
I will set your dupatta according to the wedding and your preferences, be it on the bun, down towards the back with the front pinned at the front for a complete Gujarati bridal style....great for those heavy chundari's or sarees.....or further forward, touching the tikka and covering more of the hair - appropriate for a Gurdwara wedding.
At the trial, Nisha will analyse the skin, provide some friendly advice on how to improve the skin, ready for your big day and choose an appropriate base ....too dry and a liquid will be soaked up by the skin leaving the pure pigment to gather in those pores...to creamy and the foundation will run or look oily.
It's never too early to book. Don't worry if you don't have your outfit. The trial is ultimately there to determine if you like the make up application and hair techniqe. If you are happy with the result and have confirmed booking and deposit made, but simply just unsure of the finer details ie colours or final hairstyle, come back for a mini trial...free of charge and subject to availability.
Call 07766 006926 to discuss your requirements. Whilst the trials are normally held in Uxbridge, Nisha and her team will travel to any location on the date of the wedding, often staying in local hotels the night before when distance is involved.
COPYRIGHT: NISHADAVDRA.COM
I will set your dupatta according to the wedding and your preferences, be it on the bun, down towards the back with the front pinned at the front for a complete Gujarati bridal style....great for those heavy chundari's or sarees.....or further forward, touching the tikka and covering more of the hair - appropriate for a Gurdwara wedding.
At the trial, Nisha will analyse the skin, provide some friendly advice on how to improve the skin, ready for your big day and choose an appropriate base ....too dry and a liquid will be soaked up by the skin leaving the pure pigment to gather in those pores...to creamy and the foundation will run or look oily.
It's never too early to book. Don't worry if you don't have your outfit. The trial is ultimately there to determine if you like the make up application and hair techniqe. If you are happy with the result and have confirmed booking and deposit made, but simply just unsure of the finer details ie colours or final hairstyle, come back for a mini trial...free of charge and subject to availability.
Call 07766 006926 to discuss your requirements. Whilst the trials are normally held in Uxbridge, Nisha and her team will travel to any location on the date of the wedding, often staying in local hotels the night before when distance is involved.
COPYRIGHT: NISHADAVDRA.COM